E-Commerce Inbound Project

ECOMMERCE INBOUND PROJECT

Times BPO offering Inbound Bpo Projects for handling calls from the customers to deliver their projects on or before delivery date & time. Interested centers can reach us for details. Here is the brief of project financials.

No. Of Seats:40 Per Slot
Seat Breakup:30 Seats Inbound + 5 Seats Chat Support + 5 Seats Outbound 3 TLs and 3 QA
Scope of Work:Inbound Calls, Chat Support, Merchant Acquisition and Outbound Calling
Contract:12 Months extendable till 36 Months
Inbound:INR 32500+GST (per seat per month)
Chat Support:INR 28500+GST (per seat per month)
Outbound Support:INR 28500 + GST (per seat per month)
Payout for TLs and QA:INR 30000 (per TL) INR 28000 (per QA)
Payment Cycle:Monthly
Payment Mode:Wire Transfer
Shift:Primary Window 9:00 AM to 7:00 PM (IST)
Male-Female Ratio :4:6 (Inbound and Outbound), No such the ratio for Chat Support
Training:Online/Onsite
Sign-up:Bangalore/Pune 
IVR and CRM:Provided By the Client
Documents Required:OSP/DOT License
Incorporation Certificate
ISO Certification (If any)
Corporate Profile
Network Diagram
Center Pictures

Connect with Times BPO Expert team for more details about this project.

     
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